Communication and Case Acceptance in the Restorative Practice, Part 1

In this first course in our 2-part series, we invite you to Dr. Mitrani’s practice to explore the art of patient communication and case acceptance in a real-world clinical setting. Using the underlying concept of the “buyer’s journey”, Dr. Mitrani explains in detail the processes and tools he and his team employ to build value for their dentistry. He then demonstrates his system chairside with a live patient so you can see how it all comes together.

In this course, you will:

  • Discover types of learning and how it applies to patient communication
  • Learn the buyer’s journey as a framework for communication
  • Demonstrate the communication workflow
  • Show how to incorporate photography and the videos into every appointment and apply this to your practice
  • Provide answers to commonly asked questions about patient communication

Instructors

  • Ricardo Mitrani

Offered by

  • Spear

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In this module, Dr. Spear presents us with a case study to bring his concept of setting patient expectations and clearly communicating your practice’s values full circle.

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Evaluate indications for third-molar removal as well as potential difficulty, to successfully treat in your practice or refer if needed.

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David Wright, a successful general practitioner who has 20 years of orthodontic experience, shows you how adding orthodontic treatment can grow your general or pediatric practice.

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