Communication and Case Acceptance in the Restorative Practice, Part 1

In this first course in our 2-part series, we invite you to Dr. Mitrani’s practice to explore the art of patient communication and case acceptance in a real-world clinical setting. Using the underlying concept of the “buyer’s journey”, Dr. Mitrani explains in detail the processes and tools he and his team employ to build value for their dentistry. He then demonstrates his system chairside with a live patient so you can see how it all comes together.

In this course, you will:

• Discover types of learning and how it applies to patient communication
• Learn the buyer’s journey as a framework for communication
• Demonstrate the communication workflow
• Show how to incorporate photography and the videos into every appointment and apply this to your practice
• Provide answers to commonly asked questions about patient communication