NEW Emergency Diagnosis

80% of an accurate emergency diagnosis comes from the patient’s story. Get an accurate story — find the right questions to ask.

Chief Concern / Complaint

Tooth or area?

Pro tipIf the patient has bilateral pain, its source is probably not a tooth.

Bilateral symptoms point away from a single culprit tooth — widen your differential before testing.

Investigate myofacial pain.

Sharp, or dull / throbby / achy?

Think pulp-related.
Think tissue or muscle-related.
Pro tipIf the patient has bilateral pain, its source is probably not a tooth.

Bilateral symptoms point away from a single culprit tooth — widen your differential before testing.

What makes the pain worse?

Take Appropriate Radiographs
Pro tipYour first test will be the most accurate.

Must reproduce the same sensitivity after establishing a baseline on a healthy tooth.

Cold Sensitivity

Sweet sensitivity

Usually exposed dentin under a restoration. If not obvious, test with air at the margin.

Bite sensitivity

Ranges from bruxism to a vertical fracture — let the pain’s character differentiate.

Pain on release

Cracked tooth syndrome.

Bilateral pain

Likely bruxism, not a single tooth.

Spontaneous pain

Especially at a premolar — likely irreversible pulpitis.

Cold test result (pulpal diagnosis)

Reversible pulpitis.
Irreversible pulpitis.
Likely non-vital — confirm with an additional test before proceeding.
Next stepDiscover and remove the irritant.
Next stepEndodontic treatment or extraction.
Next stepConfirm with further testing before treatment.
Other Helpful Questions

What’s the pain level, 1–10?

How long have you been in pain?

Treat it as a true emergency if either is true

Pain started within the last 48 hours, or the patient will come in at any availability.

Pro tipBeware the “biggest hole is the problem” pitfall.

Remember: nerves don’t hurt after they die.

Clinical judgement still wins

Use it whenever your tests disagree. Accuracy depends on the quality of your questions and tests — not every test is appropriate for every tooth.

Next steps

Once the patient is out of pain, move to a comprehensive evaluation: how does treating this tooth affect the rest of the mouth? Emergency treatment is not the definitive fix.

More Education

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Your Double Cord Impression was a NO-GO… Now What?

After decades of working with practicioners from all walks of dentistry. Some of these techniqes have consistently been problematic. Understand why they fail and what to do when the first impression is inadequate. Step 8 of our Class Two series.

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